Privacy Policy

Privacy Policy – Nevora

Last Updated: July 2026

1. Introduction
Nevora ("we", "us", "our") operates a field service management platform. This Privacy Policy explains how we collect, use, and protect your information.

2. Information We Collect

• Account details: name, email, phone number, business information
• Usage data: login activity, job records, technician locations (if enabled)
• Client data you upload: names, contact details, service history
• Payment information (processed securely via third-party gateways)

3. How We Use Your Information

• To provide and maintain the Nevora platform
• To process payments and manage subscriptions
• To send service updates, notifications, and support communication
• To improve our features and user experience

4. Data Sharing
We do not sell your data. We may share information with:

• Payment processors for billing
• Service providers who help us operate the platform
• Authorities, if legally required

5. Data Security
We use encryption and industry-standard security measures to protect your data. However, no method of transmission is 100% secure.

6. Data Retention
We retain your data as long as your account is active or as needed to provide services, unless a longer retention period is required by law.

7. Your Rights
You may access, update, or request deletion of your account data by contacting us.

8. Cookies
We use cookies to improve platform performance and user experience.

9. Third-Party Links
Our platform may contain links to third-party services. We are not responsible for their privacy practices.

10. Changes to This Policy
We may update this policy from time to time. Continued use of Nevora means you accept the updated policy.

11. Contact Us
For any privacy concerns, contact us at support@nevora.co.in